Gift membership

Where can I buy a Friends gift membership voucher?

Our Friends gift membership vouchers are available to buy online at courtauld.ac.uk/friends. We will send an email you can share with your gift recipient.

Where can I redeem my Friends gift membership voucher?

Friends gift membership vouchers can be redeemed online at courtauld.ac.uk/friends.

Are there any products I can’t redeem my Friends gift membership voucher against?

Friends gift membership vouchers can only be used against the purchase of a Friend or Friend plus guest membership and can’t be used against the purchase of any other product or additional gift vouchers.

Can I use my Friends gift membership voucher to renew my membership?

You can renew your membership by Friends gift membership voucher online at courtauld.ac.uk/friends. Friends gift membership vouchers cannot be used against existing memberships paid by direct debit.

How can I check my Friends gift membership voucher balance or expiry date?

Your balance and expiry date can be checked by calling the membership team on +44 (0)20 3947 7749.

What if there isn’t enough credit on my Friends gift membership voucher for my purchase?

Our Friends gift membership vouchers can be used against a Friend or Friend plus guest membership. If there isn’t enough credit for your purchase you can pay the difference by another means – credit or debit card.

Can I cash in a Friends gift membership voucher?

There is no cash alternative to a Friends gift membership voucher.

Is there an expiry date for my Friends gift membership voucher?

Friends gift membership vouchers are valid for 12 months from the date of purchase. Any credit is cancelled on expiry.

What happens if I lose my Friends gift membership voucher or it gets stolen or damaged?

Please treat a Friends gift membership voucher as if it were cash as we are unable to refund or replace lost, stolen or damaged vouchers.

• Friends gift membership vouchers are not redeemable for cash, and are non-transferable, valid for 12 months from the date of purchase and only redeemable online at courtauld.ac.uk/friends
• Friends gift membership vouchers can only be used to purchase Friend and Friend plus guest membership
• You cannot use a Friends gift membership voucher to purchase another gift voucher
• Maximum Friends gift membership voucher value is £90
• Friends gift membership vouchers cannot be cancelled by the purchaser of the gift voucher once they have been redeemed
• To check the balance of your Friends gift membership voucher, please contact us on +44 (0)20 3947 7749
• If the order exceeds the amount of the Friends gift membership voucher, the balance must be paid by an alternative method
• To avoid disappointment, please make sure you redeem your Friends gift membership voucher before it expires 12 months from the date of issue. Once the voucher has expired we are unable to extend the expiry date under any circumstances
• The Courtauld’s terms and conditions apply to all purchases except where they conflict with these terms and conditions
• The Courtauld has the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Friends gift membership voucher is redeemed through The Courtauld website
• The Courtauld cannot accept responsibility if your Friends gift membership voucher is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances
• Friends gift membership vouchers remain the property of The Courtauld and are not a cheque guarantee, credit or charge card
• The Courtauld reserves the right to amend these terms and conditions and/or discontinue gift vouchers at any time. See courtauld.ac.uk/terms-and-conditions/membership for full terms
• If found, please return to: Membership Office, The Courtauld, Somerset House, Strand, London WC2R 0RN