Gallery accessibility

We have a range of facilities to help you get the most out of your visit. We’ll do everything we can to make sure your experience of The Courtauld is enjoyable, comfortable and memorable.

Getting around the Gallery

The Courtauld Gallery is accessible to wheelchair users and a lift provides access to all levels of the building, including galleries, cafés, locker facilities and the shop.

Important update for visitor with restricted mobility 

Our public access lift is currently out of service, due to a non-functioning part. We very much regret that service is unlikely to be resumed before May 15.  Support will be available onsite to gain access to most of the levels.  Unfortunately, The Art of Experiment: Parmigianino at The Courtauld and the Medieval Gallery will not be available to wheelchair users during this period, as there is no step-free access on this floor.

For further information, or to claim a refund for your visit, please contact galleryinfo@courtauld.ac.uk.

The lift also provides access to the unisex accessible toilet, located on the lower-ground floor. The toilet has a functional emergency alarm, coat hook and wall-mounted rails.

For visitors who may require additional assistance, The Courtauld Gallery has three wheelchairs available to borrow for the duration of your visit (subject to availability). You don’t need to book these in advance — simply speak to a member of staff at the Admissions Desk upon arrival.

Folding portable stools are available to visitors. Fixed seating is also available around the Gallery and in the foyer of The Courtauld building.

Additional assistance

We have a number of lightweight hand-held magnifying glasses available to borrow for the duration of your visit, if required. Please speak to a member of staff at the Admissions Desk and hand back when leaving the Gallery.

We welcome all guide dogs and hearing dogs — there is no need to inform us in advance.

Getting here

There is level access from the street to The Courtauld’s main entrance, which is located at The Strand entrance into Somerset House.

For more information about how to get to Somerset House please visit https://www.somersethouse.org.uk/accessibility

If you require further assistance or information about access to The Courtauld Gallery please contact us at galleryinfo@courtauld.ac.uk.

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