Our commitment and legal obligations
We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
Web standards and technologies
Technical information about this website’s accessibility
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Although we believe our site is currently compliant, and regular reviews of this are performed, we’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page, or think we’re not meeting the requirements of the accessibility regulations, please contact us with details so that we can seek to rectify the issue.
If you are not able to access a service or content on the website, contact our Website Team at firstname.lastname@example.org. Please include details of the content you need and the required format. We will then work with the team who owns the service/content to get you what you need.
Report a problem
To report an issue with the website or to make a complaint, please contact our Website Team at email@example.com.
We aim to provide you with an initial response within 3 working days and will provide clear information about how we will deal with your enquiry.
If you feel we have not answered your complaint satisfactorily, please contact us again.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
This statement was prepared on Friday 6 September 2019. It was last updated on 28 April 2021.