Our commitment and legal obligations
We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
Web standards and technologies
This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.
Technical information about this website’s accessibility
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
In some content the ARIA ‘Role’ is not inside the required context. This fails WCAG 2.1 success criterion 1.3.1 – We are working with our developers on resolving this issue and hope to rectify it by December 2024.
Some links exist without a text alternative. This fails WCAG 2.1 success criterions 2.4.4, 2.4.9 and 4.1.2 – We are working with our editors on correcting these and hope to rectify them by December 2024.
Some empty headings exist. This fails WCAG 2.1 success criterion 1.3.1 – We are working with our editors on correcting these and hope to rectify them by December 2024.
Some visible labels do not match their accessible name. This fails WCAG 2.1 success criterions 2.5.3 – We are working with our editors on correcting these and hope to rectify them by December 2024.
There are some images without a text alternative. This fails WCAG 2.1 success criterion 1.1.1 – We are working with our editors on correcting these and hope to rectify them by December 2024.
There are some decorative images which are exposed to assistive technology. This fails WCAG 2.1 success criterion 1.1.1 – We are working with our developers on resolving this issue and hope to rectify it by December 2024.
Some pages feature element IDs which are not unique. This fails WCAG 2.1 success criterion 4.1.1 – We are working with our editors on correcting these and hope to rectify them by December 2024.
Preparation of this accessibility statement
This statement was prepared on 6 September 2021. It was last updated on 21 March 2024.
This website was last tested on 13 September 2023. The test was carried out using the SiteImprove platform, followed by our own manual tests.
Contact us
We regularly review our website accessibility but if you find any problems that aren’t listed on this page, or think we’re not meeting the requirements of the accessibility regulations, please contact us with details so that we can seek to rectify the issue.
Alternative versions
If you are not able to access a service or content on the website, contact our Website Team at website@courtauld.ac.uk. Please include details of the content you need and the required format. We will then work with the team who owns the service/content to get you what you need.
Report a problem
To report an issue with the website or to make a complaint, please contact our Website Team at website@courtauld.ac.uk.
We aim to provide you with an initial response within 3 working days and will provide clear information about how we will deal with your enquiry.
If you feel we have not answered your complaint satisfactorily, please contact us again.
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
