Student Support - The Courtauld Institute of Art

Student Support

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Student Support

The Courtauld is able to offer you help and advice in a number of ways.  Most immediately this would be through your Personal Tutor, but you may also seek help, of various kinds, through The Courtauld’s Student and Staff Services Office, Academic and Learning Support, Gower Street Medical Practice, Counselling Service and the Students’ Union.

Student Services Office

The Student and Staff Services team provides a range of support services focused on improving the overall student experience. 

Student Services can offer a range of advice and support for current students. This includes: Student Well Being, Fees and Scholarships, Examinations, Graduation and more.

Their office is based on the Mezzanine floor of the East Wing and is open Monday to Friday, between 9.30am and 5.30pm. They can also be contacted by email (advice@courtauld.ac.uk) or phone 020 3947 7668.

Staff are also available to help with a wide range of general enquiries regarding the courses offered by The Courtauld, as well as providing official transcripts of results, status letters, council tax exemption certificates and letters of introduction to banks, libraries and archives.

In conjunction with Academic Registry colleagues, they provide advice about the academic, learning and welfare support services, accommodation, health issues, immigration matters, financial support and careers that are on offer for students at the Institute.

The Student Services centre is where you will hand-in your essays during the course of the academic year and also the collection point for your essay feedback once marked.

Academic and Learning Support

Royal Literary Fund Fellows

At The Courtauld we have two Royal Literary Fund Fellows (RLF) who can help you to improve your academic writing skills, reading strategies and organisation of material. If you would like to improve your style, clarity or argument, if you need help with structure, tone, or simply getting to grips with the writing process, you are welcome to get in touch with them.

Both RLF Fellows are professional writers and offer support to Courtauld students thanks to the Royal Literary Fund’s Fellowship Scheme. The RLF website has a very useful guide to writing essays..

Academic Support Tutor

At The Courtauld, we also have an Academic and Support Tutor who can help you if you are experiencing difficulties that impact on your academic work, including students with learning difficulties (SpLDs). They provide writing support through one to-one meetings, and can offer you support if you have weaker writing skills, have fallen behind with your work, or need to improve your study and time-management skills. They can also help you build confidence for and presentations or gallery talks you may give.  

Academic Skills Tutor

At The Courtauld, we also have an Academic Skills Tutor. They can offer you advice on skills specific to Art History, including research, visual analysis and presentation. They can also help you to understand essay feedback, and develop revision strategies.

 

Welfare Services

Personal Tutor

Your Personal Tutor should be your first point of call if you have any questions or problems whilst you are at The Courtauld. Your Personal Tutor will want to see you at the beginning of each term, and will be happy to offer help and advice at other times, either during their office hours or by appointment. They will also help advise you about which courses to take, and will review your progress with you. If you do not feel you can talk to your personal tutor, then you may approach the Associate Dean for Student Affairs.

Associate Dean for Student Affairs

The Associate Dean for Students has oversight over the many different sources of support available to students: some of these can help you with your academic work, others guide you with your career development, others provide support in case of illness or personal problems. In some cases I can also supplement the advice and support provided by those listed below, and am available for meetings by appointment: my office is Study Room 16 in the West Wing (the same wing as the gallery, but entered from the door facing the main Somerset House courtyard). Please feel free to contact me if you would like to meet: tom.nickson@courtauld.ac.uk

Counselling

At times you may experience difficulties and emotional stress caused by loss, a breakdown of a relationship or other disruptive life events. This may affect your wellbeing and day to day life. 

To support with this, The Courtauld has three dedicated counsellors. They will listen and help you to understand how to work through any issues you might be facing.

Making an Appointment

Appointments are available on Tuesdays and Wednesdays. You can make an appointment by emailing: counselling@courtauld.ac.uk

Chaplaincy

There is also a Chaplaincy service available at The Courtauld via an arrangement with King’s College London.  Courtauld students can use their Chaplaincy at their Strand campus. The King’s College Chaplaincy has a wealth of experience in supporting people through relationship, work and study difficulties, as well as spiritual and vocational issues. Open to any student regardless of their religious affiliation or lack of religious affiliation.

Contact:

The Reverend: Tim Ditchfield

College Chaplain, The Chaplaincy, King’s College London, K2.34, Strand Campus, Strand, London, WC2R 2LS

tim.ditchfield@kcl.ac.uk

Medical Support

Gower Street Practice offers a full range of GP services, including a travel clinic, lifestyle clinics and counselling facilities. Services are available to students and spouses and children of students, although there are some restrictions for those living outside London. Please register as soon as possible with the Centre or with a local GP. It is wise to register as a provision at the start of your course so that you will not have to register during illness.

If you need to be seen urgently, you may telephone the practice or call in person. There is always a doctor or nurse available to see, treat or advise you.

The Health Centre
20 Gower Street
London
WC1E 6DP
Tel.: 020 7636 7628
Open 9:00am-5:30pm, Monday to Friday

The practice also has non-medical counsellors and offers a range of counselling and therapy services to all full and part-time students. If you think that you may need help with examination stress, please go early as it may be difficult to get an appointment with a therapist at short notice near the exam period.

In addition, the University of London Union (ULU) runs a Nightline talk and telephone information service as well as welfare and advice sessions at its building in Malet Street. ULU also has a gym, fitness classes and indoor swimming pool.

Hardship Fund

The Courtauld Hardship Fund provides short-term emergency funds to meet the immediate financial needs of students registered at The Courtauld Institute of Art. It is intended to provide support for short-term urgent needs, such as living costs and rent and cannot be used in payment of tuition fees. Undergraduate students who require regular long-term funding are advised to consider applying for a Courtauld Bursary.

You do not have to repay Hardship funds.

For full information on eligibility criteria and assessment, please contact advice@Courtauld.ac.uk

Career Support

One-to-one guidance appointments

All Courtauld students have access to careers and employability guidance, provided by a dedicated careers consultant on site. Whatever stage you’re at, the support is there from your first term right through to graduation and beyond.

You can book confidential, impartial one-to-one sessions with your Careers Consultant, all year round. Individual 20-minute consultations sessions run every Thursday and Friday. You can book these in advance via an online booking system on the VLE.

You can also contact the Careers Consultant at any time via email: careers@courtauld.ac.uk

There are also several careers and employability events which are run throughout term time, for students to learn about different industries, key skills and networking.

 

Disabled Students

The Courtauld welcomes applications from disabled students, who are considered on the same academic criteria as all others. There is, however, special consideration in our assessment system for disabled students according to individual needs. The Courtauld will take all reasonable steps to make adjustments and provide necessary facilities to enable any disabled student to attend a course for which they have been accepted on academic grounds.

Read more about our equal opportunities commitment to supporting study for students with disabilities.

The Courtauld offers a referral service to our partner organisations to support students with a range of disabilities. Whilst at the Courtauld your support, such as extra time in exams or extended borrowing rights in the library and any referrals will be organised by the Records and Assessment Officers. The Records and Assessment team also process applications for Disabled Students Allowance (DSA).

If you have a disability, your disability changes, or you wish to apply for DSA you should make the Records and Assessment team (examinations@courtauld.ac.uk) aware as soon as possible.

Dyslexia and Dyspraxia

If you think that you may have dyslexia/dyspraxia but have not yet undergone a diagnostic assessment, we can arrange an appointment for you with our colleagues at Dyslexia Assessment & Consultancy. To start the process, please email examinations@courtauld.ac.uk who will forward to you two questionnaires to complete in the first instance. If it is felt that a full diagnostic assessment is required, you will be contacted directly by Dyslexia Assessment and Consultancy to make an appointment.

If you have already had Dyslexia/dyspraxia diagnosed you’ll be able to inform us during the application process, and later confirm/amend details when you complete online enrolment in September preceding the start of the programme. This will trigger the process of contacting you to determine what level of support you will require throughout your time at The Courtauld. You will also be asked to send in your most recent Needs Assessment to the Records & Assessment Team. Please note: If your report is more than five years old, then a new updated report will be required.

It is advised that you contact The Courtauld as soon as possible to arrange an assessment before the new academic year begins.

Following the assessment, a full copy of the report will be sent to the Records & Assessment Team as well as to you. The report will detail all the tests undertaken and the results and also the recommendations for support by The Courtauld.

As from January 2014 there is a small fee to pay towards the cost of the diagnostic assessment. Students are required to pay one third of the cost, currently £140. The Courtauld pay the remainder.

FORMS OF SUPPORT (please note: all of the support below will be listed on the report if it is required).

Examinations:

Extra Time: unless specified otherwise, 25% extra time will be permitted to complete the exams.

Use of PC: The use of a laptop will be permitted to write the exam

Assessed Essays:

The markers are informed of dyslexia/dyspraxia via a cover sheet attached to the essay.

Learning Support:

Students may receive extended borrowing rights in the book library, and permission to record lectures and receive advanced notice of reading lists.

The Courtauld has an Academic Support Tutor who can provide help with structuring written work, organisation and planning.

Confidentiality:

The report received from the assessors is seen in confidence by the Records & Assessment Team and the Head of Examinations. It is also possible that the external examiners may see the report at the end of year Mitigating Circumstances meeting.

Students with any other Specific Learning Difficulty (including Dyscalculia, ADHD, Auditory Processing Disorder, Asperger Syndrome) should follow the same advice as given above.

Students with a disability that is physical (for example, a disability that affects mobility, hearing or sight) should inform the Academic Registry before the start of term. Medical evidence will be requested as will evidence of any specific requirements.

Disabled Students’ Allowance (DSA)

For Home/EU disabled students, some additional financial assistance may be available through a Disabled Students’ Allowance (DSA). If you think you may be entitled to DSA, it is preferable to apply for it well in advance of your arrival at The Courtauld (it can be quite a lengthy process). 

Further information on disability and available support can be found at:  http://www.gov.uk/disabled-students-allowances-dsas.

Additional Support

Assessment Centres

Can assess the needs of disabled students including ICT, The National Network of Assessment Centres, Administrative Centre

Email: admin@nnac.org

Web: www.nnac.org

Dyslexia Action

Web: www.dyslexiaaction.org.uk

The Adult Dyslexia Organisation

Web: www.adult-dyslexia.org

Helpline: 0207 924 9559

The British Dyslexia Association

Web: www.bdadyslexia.org.uk

Helpline: 0845 251 9002

Email: helpline@bdadyslexia.org.uk

RNID (Royal National Institute for Deaf People)

RNID Communication Services Unit

Telephone: 020 7296 8064/8066

Textphone: 020 7296 8065

Email: se-csu@rnid.org.uk

Web: www.rnid.org.uk

SKILL

National Bureau for Students with Disabilities.

Skill has helpful general information and literature, especially about allowances for disabled students and about many charities and grant making trusts. The Information centre can be contacted using the details below:

Telephone: 0800 328 5050

Textphone: 0800 068 2422

Email: info@skill.org.uk

Web: www.skill.org.uk

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