Click and Collect Service - The Courtauld Institute of Art

Click and Collect Service

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Click and Collect Service

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Click and Collect Service

Click and Collect Service


The Library is providing a Click and Collect service so Courtauld students and staff can still borrow books while we have to limit access to the shelves to reduce the spread of coronavirus.  The procedure is simple: you find the book that you need on our online catalogue – you request it – we email you that is ready – you come to collect it from Vernon Square reception.

To make a Click and Collect request:

1. Search our online catalogue for the book that you need

2. Click on Library and check the availability of the book

3. Click Request

4. Change the Institution to Courtauld and type your reader card’s ID number beginning 900… and your pin and press Login

5. Press the Go button to complete your request

6. When your requested book is available to collect, we will send a message to your Courtauld email address

7. Look at the ‘held by’ date on that email. This is the date that the book will be available for you to collect

8. Check The Courtauld’s Coronavirus: Updates and FAQs web page before travelling to Vernon Square, so you know what you need to do when you arrive. Do not forget to bring your Courtauld ID with you.

You can find more information about Click and Collect in the FAQs below. If you need assistance, contact us.

Can I borrow books while access to the physical libraries is limited due to Covid-19?

Yes, you can still borrow books. You can request them through our online catalogue and Library staff will leave them for you to collect from reception at Vernon Square.

How many books can I request at a time?

You can request up to 7 books.

How many books can I borrow?

You can borrow up to 16 books.

How long does the process take?

Library staff will retrieve requested books on weekdays, except those when The Courtauld is closed, but please wait for the confirmation email before you travel to Vernon Square. We aim to fulfil requests for items on the shelves within 5 working days but will be unable to make items currently on loan to other readers until 3 working days after those readers return them. We will contact you at your Courtauld email address if we have any problems.

Can I request Reference books?

No, unfortunately you cannot request books that are for reference use only. Please contact us if the book you want to borrow is marked as for reference.

Can you scan a book for me?

You can request a scan of up to 1 chapter or 10% of a book through the Library’s Scan and Deliver service.

When and how do I collect my requests?

The Library will send confirmation to your Courtauld email when each book that you request is ready to collect. You can collect them from reception at Vernon Square. Check here for opening times and what you need to do when you arrive. Do not forget to bring your Courtauld ID.

Can I send someone else to collect the books on my behalf, e.g. parent, friend, etc.?

Please contact us  if you would like someone to collect your books for you so Library staff can make appropriate arrangements.

How long can I keep the books for?

Books will be issued to your account for 2 weeks from the day you receive the confirmation email. Check the due date on the date label at the front of the book. Please return or renew the books by their due date.

How long will you keep the books for me to collect?

If you do not collect them within 5 working days, the books will be discharged from your account so your friends can borrow them.

Can I renew the books?

Yes, as long as no one else has request them. You can renew your loans online through your library account. Contact us if you need any help with this.

Where do I return the books?

There is a book drop-box in reception at Vernon Square. Please check The Courtauld’s Coronavirus updates and FAQs web page for current opening times. If you are unable to come to the campus, you can post the books back to us at Courtauld Institute of Art, Book Library, Vernon Square, Penton Rise, King’s Cross, London, WC1X 9EW.

I am self-isolating/ shielding, how can I borrow books?

The Library has special arrangements if you are self-isolating because you have or might have Coronavirus, or you are shielding because you are extremely clinically vulnerable. Please contact us for help.

The Library does not hold the book I need, how can I access it?

The Library can borrow material from other libraries for you through inter-library loan. Please see our Interloans and other libraries web page for more information about this service.

What other Library services are available?

You can find details of the Library’s current services on the our web pages. Check our resources web pages for more information about the online resources and e-book platforms available to support your research and study.

I need help, how can I contact the Library?

Information about all of Library’s services is available on our web pages. If you cannot find what you are looking for or need assistance, please contact us.

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