Below are answers to some commonly asked questions. If your question is not answered here or in another part of the website, please contact the Alumni Relations Manager at email@example.com
Q: I need a copy of my academic transcript. Who should I contact?
A: For transcripts or other verifications of study at The Courtauld, please contact the Student Academic Services office at firstname.lastname@example.org.
Q: Can alumni use The Courtauld Library?
A: Yes. Our book library is currently closed due to Covid-19 safety restrictions, but when normal service resumes Courtauld alumni are very welcome to use the book library during regular opening hours. Simply give your name and graduation year at the main desk. Please note that Courtauld alumni do not have borrowing privileges.
Q: Can Courtauld alumni come to the Gallery for free?
A: As The Courtauld relies on income from Gallery admissions to sustain its activity, we are not able to offer free or reduced admission to alumni. However, alumni can become a Friend at a discounted rate, which provides unlimited access to the gallery and a range of other benefits.
Q: I am hoping to contact a particular Courtauld graduate. Can you give me their contact details?
A: For data protection purposes, we are unable to pass on personal contact details.
We recommend using platforms like LinkedIn to connect with fellow Courtauld alumni. Failing that, please contact the Alumni Relations Manager at email@example.com with your enquiry; they may be able to pass along a message to the person in question.
Q: I am a Courtauld graduate but don’t receive any communications. Why not and how can I change this?
A: The most likely reason is that we do not have your current contact details. Please email firstname.lastname@example.org with your name, graduation date and updated contact details and we will ensure that your record is amended on our database and that you are included in our mailing lists.
Q: What communications do Courtauld alumni receive?
A: Alumni receive a monthly e-newsletter containing event information and news updates from the Courtauld community. All alumni also receive a free issue of our annual publication, The Courtauld News.
Q: When is the next Courtauld Book Sale?
A: Due to Covid-19 and social distancing restrictions we cannot yet confirm a date for the next Courtauld Book Sale. We will ensure that all alumni are updated through the e-newsletter when we know more.
Q: I have some books which I would like to donate to the Book Sale. Can I still do this, even though the event date is not yet fixed?
A: Absolutely! You can still deliver your book donations to our Vernon Square campus, but please email the Alumni Relations Manager at email@example.com well in advance so that we can ensure that our Facilities team are on hand to help. Please note that we do not accept paperback fiction novels, journals or magazines. Many thanks.